How do I choose the correct size?

Check out our awesome size guide!

Shipping & Returns

What is the shipping cost?

Get FREE shipping on all orders with code: FREESHIP

When will I receive my order?

Personalised items are dispatched within 6-9 business days. Every item is custom made from the heart and well worth the wait! All other products are dispatched within 24 hours. Shipping upgrades do not change production time they only speed up the shipping process.

Once your order is dispatched, you can expect to receive it in just 1-4 business days. Get excited for a truly unique and heartfelt piece that you'll treasure forever!

What is your return policy?

Experience our products risk-free with our 100-day money back guarantee. If you're not completely satisfied, contact our support team within 100 days of receiving your order for hassle-free return instructions.

Please note that customers are responsible for the shipping cost for returning the product.

Where is my order?

Track your package or follow the links from your shipping confirmation email.

Still can't find it? Please contact us with your name, email address, or order number. Once we have that information, we'll get back to you ASAP with more details on your package status.

Shopping & Payment

I forgot to add a discount code to my order!

Please contact us with your name, email address, or order number, and discount code. Once we have those details, we'll apply the discount code for you and refund the difference.

Please note, discount codes that are received after your order has been placed cannot be applied retrospectively.

Can I use multiple discount codes on my order?

Sorry, but only one discount code may be used per order.

Need help finding what you need?

Reach out to us here and our Customer Service team will assist you promptly. Don't forget to mention your order number (if you have one).